A study by Intercampus revealed that 58% of Small and Medium-sized Enterprises (SMEs) in Mozambique's three main provincial capitals have not yet started the digital transformation process, said the Development & Commercial Support Coordinator for PHC Software Mozambique today in Maputo.

And of this group of companies in the cities of Maputo (city and Matola), Beira (Sofala) and Nampula (city and Nacala) 79.3% even have a strategic project to start with the process even though they have already thought of moving towards digitalization, advanced Victor Cau, when presenting the main conclusions of the research.

The study reveals that the 150 companies evaluated maintain reservations related to the perception of operational costs to start the digitalization process as well as the low level or even inexistence of digital literacy and lack of human resources qualified to deal with digital resources.

"Our research has also shown that these companies stay out of the process because they think they earn too little," Victor Cau said, revealing that the turnover levels of these SMEs (71.3%) range from 1.2 million to 10 million meticais.

In the same context, Cau explained that there are no billing levels for companies to join this digital integration process.

"We are moving, very quickly, towards a reality in which companies should be born in a digital context or with this digital management component in their genesis," he predicted.

The analysis also indicates that the bet on management software has been a strong ally of companies in invoicing. And, in the total of the evaluated SMPs 66.7% of those that make online sales stated that e-commerce has a weight of up to 25% in profit.

Business management software is an essential tool in the digitalization process of companies, allowing the creation of an ecosystem where employees have a better work experience and customers have better products, believes PHC.