Millennium bim won two more prestigious international awards: it was recognized as the "Best Digital Bank in Mozambique" and the "Most Innovative Digital Bank in Africa".
The awards were announced in New York on the 10th of this month by Global Finance, a respected international magazine for financial market information and analysis of the international banking sector.
The award was given after careful consideration by editors and reputable financial sector analysts, based on criteria such as Millennium bim's strategy to attract and serve digital Customers, growth of the digital Customer base, ability to innovate and variety of product and service offerings, evidence of tangible benefits obtained by Customers using digital products and services, and the design and functionality of websites and mobile applications.
The award recognizes the strong investment in developing the entire digital platform of Millennium bim, providing the best solutions for its Customers. To this end, the bank optimized the functionalities of the various digital platforms, the website, Millennium IZI, SmartIZI, IZI on WhatsApp and IZI on Facebook, Pay IZI as well as the M-TOP segment, thereby strengthening proximity with its more than 1.8 million Customers.
The Bank has had very significant growth in its digital customer base and in operations through its mobile platforms and applications.
In 2021, more than 62% of customers used Millennium bim's digital services every month, with a total of 160 million transactions carried out through digital channels, which shows the enormous popularity and adherence to the platforms in reference, with more than 13 million monthly transactions.
According to Global Finance Editorial Director Joseph Giarraputo, the category winners, were selected based on the strength and success of their digital products and services. "
The pandemic dictated the acceleration of banks' digitalization efforts, the market has witnessed a rapid evolution in electronic offerings."
"The financial institutions that have best introduced new rados products and services are being honored as the Best Digital Banks in the World of Global Finance 2022," concluded Giarraputo.
For the President of the Executive Committee of Millennium bim, José Reino da Costa, "the awards confirm Millennium bim's commitment to the permanent development of innovative digital products and services, using new technological trends, in order to contribute to improving the digital experience of its customers, providing convenience, speed, availability at any time and security.
These awards are also the recognition of the excellent team of Millennium bim, which with its commitment and professionalism is able to respond to the challenges of the market, with quality and rigor."
It should be noted that Millennium bim remains firmly committed to improving the digital experience of its customers, through the development of innovative solutions in step with new technological trends.
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